Casino VIP Club
The Casino VIP Club is a tiered membership program designed for guests who treat the gaming floor as a deliberate destination rather than a passing curiosity. It exists for high-frequency players, capital-city regulars, and international visitors who expect their loyalty to translate into access - not just points. The program is structured around three ascending tiers, each unlocking progressively private spaces, priority table reservations, and a dedicated VIP host who knows Ottawa's rhythms as well as they know the floor.
Dedicated VIP Gaming Lounge
A 1,200-square-foot private lounge adjacent to the main floor houses eight reserved table positions and 24 premium slot machines accessible exclusively to VIP tier members - no walk-in access, ever.
Priority Table Reservations
VIP members pre-book specific table positions up to 72 hours in advance through the member portal, eliminating floor wait times on Ottawa's busiest federal-calendar evenings.
Accelerated Points on Ottawa Peak Nights
Points accumulate at triple rate during designated Ottawa event weekends - including Canada Day, Winterlude, and Bluesfest periods - rewarding members who align their visits with the city's highest-energy calendar.
Complimentary Room Upgrades
Gold and Platinum tier members receive automatic room-category upgrades subject to availability, with Platinum members guaranteed a minimum Gatineau Corner Suite on stays of two nights or more.
Dedicated Host Assignment
Each active VIP member is assigned a named personal host who manages table preferences, dining reservations at The Champlain Table, and Ottawa itinerary coordination across every visit.
Platinum Private Gaming Events
Quarterly invitation-only gaming evenings are staged exclusively for Platinum members on the closed VIP floor - 40-person maximum capacity, with a curated menu served tableside during play.