Cookie Policy

Last Updated: June 2025

This Cookie Policy explains how , registered at , uses cookies and similar tracking technologies on our hotel-casino website. By continuing to browse or use our website, you acknowledge and agree to our use of cookies as described in this policy.

If you have any questions about this Cookie Policy or our data practices, please contact us at: privacy@quietmeadowlabs.com.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet, or other internet-enabled device) when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide reporting information and assist with personalization.

Cookies are set by either the website you are visiting (known as "first-party cookies") or by third-party services operating on that website (known as "third-party cookies"). Cookies may be stored on your device for varying lengths of time:

  • Session Cookies: These are temporary cookies that expire and are automatically deleted when you close your browser. They are used to maintain your session while you navigate our website.
  • Persistent Cookies: These cookies remain on your device for a set period of time or until you manually delete them. They help our website recognize you as a returning visitor and remember your preferences.

In addition to cookies, we may also use similar tracking technologies such as web beacons (also known as pixel tags or clear GIFs), local storage objects, and device fingerprinting techniques. This Cookie Policy covers all such technologies collectively referred to as "cookies" throughout this document.

2. Why Do We Use Cookies?

We use cookies for a variety of purposes, including to:

  • Ensure the technical functioning and security of our website;
  • Authenticate users and maintain logged-in sessions;
  • Remember your preferences and settings;
  • Analyze how visitors interact with our website to improve performance and user experience;
  • Deliver relevant promotional offers for our hotel accommodations, casino, dining, and entertainment services;
  • Comply with legal obligations, including responsible gambling requirements and age verification measures;
  • Prevent fraud and protect the security of our services.

3. Types of Cookies We Use

We categorize the cookies used on our website into the following types:

3.1 Strictly Necessary (Essential) Cookies

These cookies are essential for the operation of our website and cannot be switched off in our systems. They are usually set only in response to actions you take, such as logging into your account, filling in forms, setting your privacy preferences, or completing a booking. Without these cookies, services you have requested — such as making a hotel reservation or accessing members-only casino content — cannot be provided. These cookies do not store any personally identifiable information beyond what is necessary for the session.

Because these cookies are strictly necessary to deliver the services you request, they are placed on your device without requiring your prior consent, in accordance with applicable law. However, you can configure your browser to block them, though this may affect the functionality of the website.

3.2 Analytics and Performance Cookies

Analytics cookies allow us to count visits and understand how visitors navigate and use our website. This helps us to measure and improve the performance of our website and services. All information collected by these cookies is aggregated and therefore anonymous. We do not use analytics cookies to identify individual users.

Examples of analytics activities include determining which pages are most popular, identifying error messages encountered by users, and understanding which devices and browsers our visitors use.

3.3 Functional Cookies

Functional cookies enable enhanced functionality and personalization. They may be set by us or by third-party service providers whose services we have integrated into our website. These cookies remember choices you make, such as your language preference, your region, or your room and dining preferences, in order to provide a more personalized experience.

If you do not allow these cookies, some or all of these personalized features may not function correctly.

3.4 Marketing and Advertising Cookies

Marketing cookies are used to track visitors across websites and display advertisements that are relevant and engaging for individual users. These cookies help us measure the effectiveness of our advertising campaigns and to show you offers tailored to your interests — including promotions for hotel stays, casino events, spa packages, and dining experiences.

These cookies may be set through our website by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other websites. They do not directly store personal information but are based on uniquely identifying your browser and internet device.

If you do not allow these cookies, you will experience less targeted advertising. Please note that opting out of marketing cookies does not mean you will no longer see ads — you will still see generic advertisements that are not tailored to your interests.

4. Specific Cookies Used on Our Website

The table below provides details about the specific cookies we use, their purpose, and their retention period. Please note that this list may be updated from time to time as our use of cookies evolves.

Cookie Name Provider Category Purpose Retention Period
__cf_bm Cloudflare Strictly Necessary Cloudflare sets this cookie to support bot management and to distinguish between humans and bots. It is used to protect the website from malicious traffic, DDoS attacks, and automated abuse, ensuring the security and availability of our services. 30 minutes
_cfuvid Cloudflare Strictly Necessary Used by Cloudflare to identify individual clients behind a shared IP address and apply rate limiting rules. It helps Cloudflare manage traffic to our site and protect against denial-of-service attacks. Session
cf_clearance Cloudflare Strictly Necessary Stores the proof that the visitor has passed a Cloudflare security challenge. Once this cookie is set, Cloudflare will not challenge the user again unless the cookie expires or is deleted. 1 year
_ga Google Analytics Analytics This is the primary cookie used by Google Analytics. It registers a unique ID that is used to generate statistical data on how visitors use the website, including the number of visitors, pages visited, and time spent on pages. 2 years
_ga_[ID] Google Analytics Analytics Used by Google Analytics 4 (GA4) to persist session state and distinguish between unique users and sessions. It works in conjunction with the _ga cookie to provide detailed analytics reporting. 2 years
_gid Google Analytics Analytics Registers a unique ID that is used to generate statistical data on how the visitor uses the website. This cookie is used to distinguish users and expires after 24 hours. 24 hours
_gat Google Analytics Analytics Used by Google Analytics to throttle the request rate, limiting the collection of data on high-traffic sites. It ensures data is collected at a manageable rate. 1 minute
_gac_[ID] Google Analytics / Google Ads Analytics / Marketing Contains campaign-related information for the user. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt out. 90 days
_fbp Meta (Facebook) Pixel Marketing The Meta Pixel sets this cookie to distinguish and track unique users. It is used to deliver, measure, and improve the relevance of advertisements on Facebook and Instagram, including promotions for our hotel and casino services. 3 months
_fbc Meta (Facebook) Pixel Marketing Used by Meta to store the last ad click attribution. When a user clicks on a Facebook advertisement that leads to our website, this cookie stores information about that click for conversion tracking and ad measurement purposes. 3 months
fr Meta (Facebook) Marketing Used by Meta to deliver a series of advertisement products, such as real-time bidding from third-party advertisers. It is used for targeting and retargeting purposes across the Meta advertising network. 3 months
_gcl_au Google Ads (Conversion Pixel) Marketing Used by Google Ads to store and track conversions. This cookie helps us measure the effectiveness of our Google advertising campaigns by tracking whether a user who clicked on one of our ads subsequently completed a booking or other conversion action on our website. 3 months
IDE Google (DoubleClick) Marketing Used by Google DoubleClick to register and report website user actions after viewing or clicking on one of our advertisements. This helps us measure the efficiency of our advertising campaigns and to show relevant ads. 1 year
CONSENT Google Strictly Necessary / Functional Stores the user's cookie consent state for the current domain and is used by Google to remember user preferences regarding cookies and advertising personalization settings. 2 years
quietmeadowlabs_session Strictly Necessary A first-party session cookie that maintains your session while you are logged into your account, browse available rooms, or complete a reservation. It expires when you close your browser. Session
qml_consent Strictly Necessary Records your cookie consent preferences as submitted through our cookie consent banner. This ensures we respect your choices on subsequent visits without presenting the consent banner repeatedly. 1 year
qml_lang Functional Stores your language preference so the website can display content in your preferred language during your visit and on future visits. 1 year

5. Third-Party Cookies and Services

In addition to the cookies we set directly, certain third-party service providers place cookies on our website on our behalf or for their own purposes. We do not have direct control over the cookies set by these third parties. The key third-party services we use include:

5.1 Cloudflare

We use Cloudflare as our content delivery network (CDN) and security provider. Cloudflare cookies are strictly necessary for the security and performance of our website. They protect against malicious bots, DDoS attacks, and unauthorized access. For more information, please visit Cloudflare's Privacy Policy .

5.2 Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC, to analyze website traffic and user behavior. Google Analytics uses cookies to collect information about how visitors use our website, which we use to improve our services. The information generated by these cookies (including your truncated IP address) is transmitted to and stored by Google on servers which may be located outside Canada. Google will use this information on our behalf to evaluate use of our website, compile reports on website activity, and provide other services relating to website activity and internet usage. We have enabled IP anonymization, meaning your IP address is truncated before transmission. For more information, please visit Google's Privacy Policy . You may opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on .

5.3 Meta Pixel (Facebook Pixel)

We use the Meta Pixel, provided by Meta Platforms, Inc., to measure the effectiveness of our advertising on Facebook and Instagram, to build audience segments for targeted advertising, and to retarget users who have visited our website. The Meta Pixel collects data about your interactions with our website and shares it with Meta for advertising purposes. For more information, please visit Meta's Privacy Policy . You can manage your ad preferences on Facebook through your Facebook Ad Preferences .

5.4 Google Ads and DoubleClick

We use Google Ads (formerly Google AdWords) and Google's DoubleClick advertising platform to run online advertising campaigns and to track conversions. These services use cookies to show you our ads on other websites after you have visited ours, and to measure how effective our advertising is. For more information, please visit Google's Advertising Privacy Information . You can opt out of personalized Google advertising by visiting Google Ads Settings .

6. Your Cookie Choices and How to Manage Cookies

We respect your right to control how your personal information is used. Depending on your jurisdiction, you may have the right to withdraw consent for non-essential cookies at any time. You have several options for managing cookies:

6.1 Our Cookie Consent Banner

When you first visit our website, you will be presented with a cookie consent banner that allows you to accept or decline different categories of cookies. You can:

  • Accept all cookies;
  • Accept only strictly necessary cookies;
  • Customize your preferences by enabling or disabling individual categories of cookies.

You can revisit and update your cookie preferences at any time by clicking the "Cookie Settings" link available in the footer of our website. Your preferences will be recorded using the qml_consent cookie.

6.2 Browser Settings

Most web browsers allow you to control cookies through their settings preferences. You can set your browser to refuse all cookies, to alert you when cookies are being sent, or to delete cookies after each session. Please note that if you disable or delete cookies, some parts of our website — including booking functionality, user account access, and certain personalized features — may not work correctly.

For guidance on how to manage cookies in popular browsers, please visit the following links:

6.3 Opt-Out of Analytics Tracking

You may opt out of being tracked by Google Analytics across all websites by installing the free Google Analytics Opt-out Browser Add-on .

6.4 Opt-Out of Interest-Based Advertising

You can opt out of interest-based advertising from participating companies through industry opt-out tools:

Please note that opting out through these tools does not prevent all advertising; you will still receive generic, non-personalized advertisements.

6.5 Mobile Devices

If you access our website via a mobile device, you can manage cookie and tracking preferences through your device's settings. On iOS devices, you can limit ad tracking through Settings > Privacy > Tracking. On Android devices, you can opt out of personalized ads through Settings > Google > Ads.

7. User Consent

In accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation, we obtain your meaningful consent before placing non-essential cookies on your device. Specifically:

  • Strictly Necessary Cookies: These do not require your prior consent as they are essential to provide the services you request. They are placed on your device automatically when you visit our website.
  • Analytics, Functional, and Marketing Cookies: These require your express, informed consent before being activated. You provide this consent through our cookie consent banner when you first visit our website.

Your consent is:

  • Freely given: You are not required to accept non-essential cookies to access our website;
  • Specific: You can consent to individual categories of cookies separately;
  • Informed: This Cookie Policy provides clear information about what each cookie does;
  • Withdrawable: You can withdraw your consent at any time by updating your cookie preferences via the "Cookie Settings" link in our website footer.

We keep records of your consent, including the date and time consent was given and the version of our Cookie Policy in effect at that time. If we make material changes to our use of cookies, we will refresh your consent where required by law.

8. Cookies and Responsible Gambling

As a hotel-casino operator, we take our responsible gambling obligations seriously. We may use certain cookies or local storage mechanisms to:

  • Support age verification processes and ensure that casino-related content is not accessible to minors;
  • Remember session time limits or self-exclusion preferences you have set within our platform;
  • Prevent circumvention of responsible gambling controls, such as deposit limits or self-exclusion periods;
  • Comply with regulatory requirements imposed by gaming regulators in Ontario and Canada.

These responsible gambling-related cookies are treated as strictly necessary and are placed without requiring separate consent, as they support our legal obligations and the protection of our users.

9. International Data Transfers

Some of the third-party cookies used on our website may result in your data being transferred to and processed in countries outside Canada, including the United States and countries within the European Economic Area (EEA). For example, Google LLC and Meta Platforms, Inc. store and process data on servers located in the United States.

Where your data is transferred outside Canada, we take steps to ensure that adequate protections are in place, consistent with the requirements of PIPEDA and applicable law, including relying on third parties' adherence to standard contractual clauses, Privacy Shield successor frameworks, or other recognized transfer mechanisms.

For more information about how we handle international data transfers, please refer to our Privacy Policy.

10. Children's Privacy

Our website and casino services are intended for adults only. We do not knowingly collect personal information from or direct marketing cookies at individuals under the age of 19 (the legal gambling age in Ontario). If we become aware that we have inadvertently placed non-essential cookies on the device of a minor, we will take steps to delete such information as soon as possible.

11. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, regulatory guidance, or our business practices. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you through our cookie consent mechanism when you next visit our website.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

12. Privacy Policy

The use of cookies on our website is closely connected to the collection and processing of personal information. For a comprehensive understanding of how collects, uses, discloses, and protects your personal information — beyond the use of cookies — please read our full Privacy Policy.

Our Privacy Policy explains, among other things:

  • What personal information we collect and why;
  • How we use and share your personal information;
  • How long we retain your personal information;
  • Your rights regarding your personal information;
  • How to exercise your rights, including the right of access and correction;
  • How to lodge a complaint with the Office of the Privacy Commissioner of Canada.

13. Contact Us

If you have any questions, concerns, or requests related to this Cookie Policy or our use of cookies, please contact our Privacy Office:

We will respond to your inquiry as soon as practicable and within the timeframes required by applicable privacy legislation.